At Total Logistics Solutions we are committed to providing integrated logistics solutions with high quality standards. We are committed to the continuous improvement of our services, promoting risk control, and adding value to the quality of our services.
To fulfill this purpose, we implement and maintain a management system that focuses on aspects of service quality.
The basic principles of our Management are:
• Offer a full range of services, managed by trained, motivated personnel, aware of their commitment to the organization’s objectives.
• Provide a service of quality integrated logistics solutions, with a dynamic and professional team seeking to satisfy the needs of our customers.
• Comply with all provisions and regulations related to the services we offer our clients, including the requirements applicable to the quality management system implemented in our organization.
• Improve our quality management system and service performance continuously.
• Develop customer service excellence in different areas of our company.
• Establish and implement programs to keep our staff away from alcohol, drugs, and all illicit activity.
• Ensure the integrity of the company in physical terms, as well as in the handling of documents and information.
• Maintain a good relationship and work commitment with employees, community, and society, to contribute to the development process.
The success of this policy is guaranteed through our team’s commitment to fulfill the company’s objectives, as well as periodic reviews of compliance and continuous improvement.